Refund Policy 

Laundry Lounge Noosa
We are committed to delivering high-quality service. If you are not satisfied, please contact us within 48 hours of receiving your laundry.

1. Service Issue

If there is a concern with your service, we will:

• Inspect the item(s)
• Offer to re-wash or reprocess where appropriate
• Provide a refund or partial refund if deemed necessary

Refunds will not be issued for:

• Normal wear and tear
• Shrinkage or damage due to manufacturer defects
• Colour bleeding from non-colourfast garments
• Items with pre-existing damage

2. Compensation Limits

In the unlikely event of loss or damage caused by our negligence, compensation will be limited to:

• The current fair market value of the item
•Or compensate you either the market value

Proof of purchase may be required.

3. Change of Mind

We do not offer refunds for change of mind once a service has commenced.

4. Contact Us

If you have any questions about this, please contact:

• 3/25 Sunshine Beach Road, Noosa Heads, QLD, 4573
• 0494 619 781
• hello@laundryloungehq.com.au